Managing Data Subject Access Requests (DSARs) is a critical aspect of data protection compliance. Under GDPR, individuals have the right to know how their personal data is being processed, access a copy of it, request corrections, or even ask for deletion or transfer to another controller. These requests must be handled transparently, efficiently, and within strict legal timelines — often requiring clear procedures and documentation to ensure compliance.
Our DSAR Management Service helps organisations navigate these complex requirements with confidence. We assist in establishing compliant processes for handling requests, verifying data subjects, and maintaining accurate records of actions taken. By ensuring every request is managed in accordance with legal obligations, we help protect your organisation from potential fines while building trust and accountability with your customers and stakeholders.
There are strict requirements when if comes to communication with the data subject making the request.
We can either manage this on your behalf or ensure that your internal team are addressing the requirements relating to:
Some data subjects are requesting a huge amount of data over a very long time scale.
We use our experience to try and minimise the scope to reduce your overhead on the production and collation of the request data.
We have years of experience in managing DSARs. Our team will advise you on the best approach to collating the request data.
We can also advise on how to address the requirements on data protection for existing employees and partners that may be involved in the requested data set.
There are legal requirements relating to the tracking and data delivery of the output from the DSAR.
We undertake this task on your behalf to ensure that your organisation is compliant with the legislation.
Similar to GDPR, but stricter on data localization (AI using Chinese citizens’ data must store it in China).
Requires explicit consent for AI-based decisions.
Prohibits unfair AI discrimination.
Handling Data Subject Access Requests (DSARs) can be a challenging and time-intensive process, especially when dealing with large volumes of data or complex cases. Organisations must locate, review, and redact sensitive information — all while meeting strict legal deadlines.
By outsourcing DSAR management, you save valuable time and resources while ensuring full compliance with data protection regulations. Our experienced team manages the process from start to finish, reducing the operational burden and allowing your staff to focus on core business activities, with the confidence that every request is handled accurately, securely, and on time.
Our consultancy service is tailored to each client’s AI implementation, ensuring compliance from planning to execution. We review your project scope, assess relevant legislation, and conduct risk assessments to identify areas that need attention.
We then provide clear recommendations and practical guidance on transparency, legal basis, and responsible decision-making. After deployment, we review your AI system to confirm it meets data protection and compliance standards.
There needs to be a policy and procedure in place for managing DSARs. This must include training for staff and a tracking mechanism.
Do not attempt to bypass the basic rules of managing DSAR's. This can back-fire and cause you to be in breach of the data protection legislation.
Put together a proper plan for the data collation phase of the request process. Effective planning can save significant time and money.
Do not short-cut the redaction process. Allowing data to be accessed that should remain confidential is an obvious breach of data protection.
